faq

Frequently asked questions

What is Sea Colony?


Sea Colony is made up of 30 condominium associations called phases. The Sea Colony Recreational Association is organized to maintain, operate and administer Sea Colony's common areas and community facilities. Each Council employs a managing agent. ResortQuest Property Management is responsible for East Phases 1, 2, 4, 5, 6 and 7, as well as all of the West Phases in the Tennis Community.




What’s the difference between the Recreation Association and the Phase councils?


There is a Sea Colony Recreational Association, Inc., (SCRA) which is organized to maintain, operate and administer Sea Colony’s common areas and community facilities. The Recreational Association manages the recreation facilities like the beach, fitness centers, tennis centers, pools etc. Additionally, there are 30 condominium associations in Sea Colony, called Phases.




I cannot login to the Owners Web Site or change my password?


If you are having issues logging in try clicking on the link to open the owner’s page in a new window, which is below the main menu. There are compatibility issues with some browsers that may cause issues with your login.

Or see the video below

https://youtu.be/lFsxKH2cT0w




What is the Guest Badge Policy?


All persons four years of age and older are required to display a current owner or guest ID badge to access Sea Colony East (Oceanside) and to use any Sea Colony Recreational Association facilities, amenities and transportation system. All renters at Sea Colony are responsible for paying an Amenities Fee, which includes a recreational badge as well as up to two parking permits per unit (renters must purchase three or more badges to receive a second parking permit). The Amenities Fee is weekly and is not pro-rated.




Where can I find the Tennis Channel?


Tennis Channel is on channel 862.




Where can I store my Kayak?


Kayak storage rack rentals are available to owners and may be purchased at the Sea Colony Beach Shoppe. Rack spaces are leased annually for $100 each to Sea Colony owners only and are located off of Kent Avenue on the left side of the road, across from Freeport Court. Oversized and tandem kayaks storage racks also are available. Parking is not available at the launch except to transport kayaks to the rack area.
Vehicles then will need to be removed. For convenience, bike racks are available on site.




How can I release a key for a Contractor?


To obtain a key for a contractor’s use in a Sea Colony unit, the owner may call 302-537-8888, Option 0 from 9 am. to 5 p.m. or email DelawareKeyRelease@resortquest.com. Keys may be picked up from 8 to 4:30 pm Monday to Friday in the off-season and Monday through Saturday (closed Sunday) in-season – April 1 – September 29 from 8:00 am to 4:30 pm at the ResortQuest office at Short Road in Bethany Beach. It is the contractor’s responsibility to return the key.




How do I reserve a tennis court?


Owners only may make court reservations by going to the Tennis Center and asking for the Court Reservation Phone Number or using the new court reservation system available on the Sea Colony mobile app, which can be downloaded to your iPhone or Android device at SeaColony.com. All other court reservations must be made in person with a photo ID or recreation badge.
For more information, call the Tennis Center at 302-539-4488.




How do I update my contact information?


Click on Helpme@SeaColony.com and provide your updated information and Sea Colony address and send. The information will be sent to the appropriate departments and your records will be updated.





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